Voice Logger Retrieval

Do you have thousands of hours of digital voice logger calls trapped in current or legacy proprietary formats?

Can you access these calls or a targeted subset of them for compliance or discovery purposes in a timely manner?

What if you could restore thousands of calls a day into an open, searchable format? TDS engineers have been pioneers in the voice-logging and audio tape processing industry over 35 years.

As regulators broadened the definition of discoverable electronic evidence and audio search technologies to reach their current maturity, let TDS help your organization respond to litigation requests while maintaining Chain of Custody and data integrity.

Audio Restoration & Conversion

  • Delivers audio restoration and conversion of voice recordings and meta-data from most voice logger and voicemail systems

  • Restores recordings non-natively, converts the audio from a proprietary format into .wav or .mp3 or similar files and associated meta data into catalogs for objective culling

  • Prepares output for migration to a new BAU platform

  • Prepares output for ingestion into an audio review platform

  • Provides Project-based or Managed Service solutions globally

Popular Formats Supported:

  • Nice
  • Racal
  • Eyretel
  • Verint
  • Dictaphone
  • ASC
  • Thales
  • Mercom
  • TantaComm